Returns & Exchanges
At Sandeez, we ensure every order is carefully checked before dispatch to meet our premium quality standards.
Our Policy
Please note that we do not offer returns or refunds for change of mind, size preference, or general change in selection except orders from Pakistan.
Verified Dispatches Only
Damaged or Defective Items
In the rare event that you receive a damaged or defective product, we are here to help. You must contact us within 7 days of receiving your order.
Our team will verify the reported issue, and once approved, we will arrange a replacement or a return as per the assessment.
Reporting an Issue
Step 1Email or message us with your Order Number.
Step 2Provide clear photos of the damaged part/product.
Step 3Include detailed information about the issue.
Questions?
"Thanks for understanding our commitment to sustainable and fair business practices."